2. Adding a New Client to an Existing Shelter Stay
There are times when additional family members may join a household currently being served by a project, such as when a baby is born. This tipsheet is designed to assist HMIS users with how to add additional family members to a household and to a project entry for which service is already in progress. This tipsheet is specific for projects using the Shelters module.
Adding a new client to a Household - this process must first start in the Clients module
- Click on Clients
- Enter Data As the shelter project the client is entering into
- Back Date Prompt: list the date the new household member joined
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Click Set Back Date

- Click on Clients and search for the Head of Household by entering the client name or if you know the client ID number you can search with that.
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Click Search or Submit

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Click on the Households tab

If a household already exists:
- Click on Manage Household to edit the existing household
- Household Information appears with the existing household members
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Click Add/Delete Household Members

- Previous Household Members - if there are clients listed here you can select them but click on the blue arrow which will move the client to the current list of household members
- Add Clients to the Household - click the triangle to expand for Client Search
- Search for a new client by filling in the Name, Social Security Number and US Military Veteran?
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- Client Results - if the client you searched for is listed here, click the plus sign by the client name to add them to the household
- If the client is not listed, click Add New Client With this Information
- Ok - indicates this client is not listed in the Client Results box
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Repeat for every new client


- Select the relationship to the Head of Household for each new member
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Save & Exit

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New members have been added to the household

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Adding new clients within household to the Shelters module
- Click on Shetlers
- Click Check Client In or View All
- Click on the name of the head of household
- Household Members - the new members names will be there
- Click on Check in Additional Family Members
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- Date In - change this date if needed
- Click the box by each members name
- Save & Exit
- Across from each new members name is Assign Unit - click on this
- From the dropdown list select a bed for this client - only beds that are open appear on the list. Be sure to put new household members in the same unit with others.
- Click Select
- Repeat for each household member
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- Scroll to the bottom of the page and click Save & Exit. This returns you to the Unit list.
- Click on a new household members name and complete the assessment.
- Repeat for each new member.










